We do our best to review messages carefully and keep the information on this website accurate, useful, and checked against official sources whenever possible.
However, we cannot make, change, confirm, or cancel Hanauma Bay reservations. We also cannot answer official questions about park operations, entry rules, closures, refunds, accessibility services, lost items, or government-managed visitor policies.
Need to Contact the Official Hanauma Bay?
For official questions about Hanauma Bay Nature Preserve, reservations, entry requirements, park rules, or visitor operations, please contact the official sources directly.
Hanauma Bay Nature Preserve
100 Hanauma Bay Drive
Honolulu, HI 96825
Phone: 1-808-768-6861
The City and County of Honolulu lists the Hanauma Bay information hotline as 1-808-768-6861. Visitors may be asked to leave a message with their phone number and email address so staff can return the call.
For broader Department of Parks and Recreation inquiries, the City and County of Honolulu also lists [email protected] as a contact email on its official reservation and public notice pages.
Reservation Questions
If your question is about an existing reservation, a payment issue, an incorrect email address, duplicate bookings, or trouble using the official reservation system, contact the official Hanauma Bay hotline directly.
HanaumaBayHawaii.org does not operate the reservation platform and cannot access visitor booking records.
Important Notice
Information about Hanauma Bay can change due to weather, safety conditions, conservation rules, staffing, holidays, maintenance, or official policy updates.
Before visiting, always confirm important details through the official City and County of Honolulu website or the official reservation system.